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I need help for someone else

Concerned for someone

If you’re a relative or friend who is concerned about someone who has either told you they have been abused, or you suspect abuse, you may feel confused and powerless about what to do.

Watching someone you care about is painful and can leave you feeling helpless. Understanding and working through your own feelings will help you support them.

Be aware that if the abuser becomes aware that you are helping them, they will do everything in their power to stop any contact between you. Unfortunately, they will probably succeed, and your friend / family member will be more isolated.

If you suspect a child or vulnerable adult has been abused, you must report it to either the Police or Children Social Care or Adult Social Care. The Police have specially trained officers who will contact you.

What happens next?

1

Online form

We’ll receive your referral form

2

Contact you safely

We’ll arrange for a professional to contact you at a time and in the way you have asked. We will only contact you if it is safe to do so.

3

Services

We’ll decide which  service is best  placed to give you the best help

4

Confidential support

Our staff will treat anything you say in confidence, unless something you disclose indicates you or someone else is at risk.

You can support someone by

  • Believing them.
  • Listening to them and not asking for details. They may not want to tell you everything that happened.
  • Not asking why the violence or abuse happened.
  • Respecting their decision regarding to report the violence or abuse. It is their decision to make.
  • Being patient and not telling them to forget all about what has happened or to put it in the past.
  • Allowing them to demonstrate their feelings by crying if that is what they need to do, even if their crying might upset you.
women affected by domestic abuse

Domestic Abuse Safeguarding Car trial starts in Cornwall

October 21st, 2020

Domestic Abuse Safeguarding Car trial starts in Cornwall Devon & Cornwall Police have partnered with First Light and have begun trialling a new approach to enhance support for the most high-risk domestic abuse victims across Cornwall The dedicated unmarked vehicle will see an Independent Domestic Violence Advisor (IDVA) and a plain clothes police officer deployed […]

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We are hiring!!!

October 20th, 2020

We are recruiting for our Helpline Response Team! Visit firstlight.org.uk/job-vacancies for more information and to apply

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woman looking at the future

Guide for professionals

July 14th, 2020

Social Care Institute for Excellence have developed a quick guide with Respect and SafeLives to provide practical ideas for social care professionals about the impact on domestic violence and abuse as lockdown eases. Click here to read. For information for professionals here.

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