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I need help for someone else

Concerned for someone

If you’re a relative or friend who is concerned about someone who has either told you they have been abused, or you suspect abuse, you may feel confused and powerless about what to do.

Watching someone you care about is painful and can leave you feeling helpless. Understanding and working through your own feelings will help you support them.

Be aware that if the abuser becomes aware that you are helping them, they will do everything in their power to stop any contact between you. Unfortunately, they will probably succeed, and your friend / family member will be more isolated.

If you suspect a child or vulnerable adult has been abused, you must report it to either the Police or Children Social Care or Adult Social Care. The Police have specially trained officers who will contact you.

To view our Safer Futures Leaflets in English, Romanian, Polish and Easy Read please click here.

What happens next?

1

Online form

We’ll receive your referral form

2

Contact you safely

We’ll arrange for a professional to contact you at a time and in the way you have asked. We will only contact you if it is safe to do so.

3

Services

We’ll decide which  service is best  placed to give you the best help

4

Confidential support

Our staff will treat anything you say in confidence, unless something you disclose indicates you or someone else is at risk.

You can support someone by

  • Believing them.
  • Listening to them and not asking for details. They may not want to tell you everything that happened.
  • Not asking why the violence or abuse happened.
  • Respecting their decision regarding to report the violence or abuse. It is their decision to make.
  • Being patient and not telling them to forget all about what has happened or to put it in the past.
  • Allowing them to demonstrate their feelings by crying if that is what they need to do, even if their crying might upset you.

Leaflets

January 6th, 2022

We are delighted to announce that First Light have created digital versions of our domestic abuse and sexual violence leaflets for Cornwall through the support of the European Regional Development Fund’s Idea Generation Grant as part of the The Inclusivity Project. To digitally view Safer Futures digital leaflets in English, Polish, Romanian or Easy Read, […]

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Covid-19 Update – December 2021

December 20th, 2021

In light of the recent Government announcement regarding Covid-19 measures, we wish to reassure everyone that all of our services remain open.   We are currently providing a mix of face to face and remote support dependent on the needs of the individual.   Please do not hesitate to make contact if you or someone […]

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Christmas opening hours 2021

December 20th, 2021

Please note our Christmas opening hours for 2021: Friday 24th December 2021 – Christmas Eve 9am – 3pm Saturday 25th December 2021 – Christmas Day CLOSED Sunday 26th December 2021 – Boxing Day CLOSED Monday 27th December 2021 – Helpline: 9am – 5pm Tuesday 28th December 2021 – Helpline: 9am – 5pm Wednesday 29th December […]

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