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I need help for someone else

Concerned for someone

If you’re a relative or friend who is concerned about someone who has either told you they have been abused, or you suspect abuse, you may feel confused and powerless about what to do.

Watching someone you care about is painful and can leave you feeling helpless. Understanding and working through your own feelings will help you support them.

Be aware that if the abuser becomes aware that you are helping them, they will do everything in their power to stop any contact between you. Unfortunately, they will probably succeed, and your friend / family member will be more isolated.

If you suspect a child or vulnerable adult has been abused, you must report it to either the Police or Children Social Care or Adult Social Care. The Police have specially trained officers who will contact you.

To view our Safer Futures Leaflets in English, Romanian, Polish and Easy Read please click here.

What happens next?

1

Online form

We’ll receive your referral form

2

Contact you safely

We’ll arrange for a professional to contact you at a time and in the way you have asked. We will only contact you if it is safe to do so.

3

Services

We’ll decide which  service is best  placed to give you the best help

4

Confidential support

Our staff will treat anything you say in confidence, unless something you disclose indicates you or someone else is at risk.

You can support someone by

  • Believing them.
  • Listening to them and not asking for details. They may not want to tell you everything that happened.
  • Not asking why the violence or abuse happened.
  • Respecting their decision regarding to report the violence or abuse. It is their decision to make.
  • Being patient and not telling them to forget all about what has happened or to put it in the past.
  • Allowing them to demonstrate their feelings by crying if that is what they need to do, even if their crying might upset you.

Domestic Abuse Helpline sees a 27% increase in calls during Pandemic.

May 20th, 2022

First Light extended the operating hours of our Domestic Abuse Helpline as a result of rising calls during the pandemic. Supported by Barclays, the longer hours until 9pm weekdays and on Saturdays has allowed many more people to access vital help and support. The number of calls rose by 27%, with the charity Helpline handling […]

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Safer Futures is mentioned in Home Office & HM Government Reports

April 1st, 2022

A Home Office and a HM Government report has been released this week which acknowledges the fantastic work of our Safer Futures service. – Violence Against Women and Girls Services Commissioning Toolkit – Supporting male victims of crimes considered violence against women and girls To take a look at the documents in full, click the […]

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Leaflets

January 6th, 2022

We are delighted to announce that First Light have created digital versions of our domestic abuse and sexual violence leaflets for Cornwall through the support of the European Regional Development Fund’s Idea Generation Grant as part of the The Inclusivity Project. To digitally view Safer Futures digital leaflets in English, Polish, Romanian or Easy Read, […]

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