If you are in danger, please dial 999 immediately.
The Police have a system in place called Silent Solutions, which helps callers, such as domestic abuse victims, who cannot speak to an operator.
If you have not been able to signal that your call is an emergency by coughing after dialling 999, you will be put through to the operator.
If you are in danger, you will be asked to dial “55”, otherwise the call will be terminated.
In a non-emergency ring 101.
If you call our helpline, a member of the team can guide you through to the right support for you. Call us on
You can also complete an online form to let us know you need help, and we will get in touch at a time that is safe to do so.
Safer Futures offers an integrated service across Cornwall and the Isles of Scilly for people of all ages. We have a number of different programmes for different stages of your journey. The Safer Futures Helpline is a single point of contact for people wanting to access our services. The helpline team are trained to take domestic abuse and sexual violence calls and quickly assess what help you need. They carry out risk assessments and prepare support safety plans that are tailored to you. They can also put you in touch with other agencies who can support you if our services aren’t suitable.
The helpline is staffed between 09:00-17:00 on Mondays to Fridays.
Out of hours you can email [email protected] us or call the National Domestic Abuse Helpline on 0808 2000 247
To view our Safer Futures Leaflets in English, Romanian, Polish and Easy Read please click here.
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