Safer Futures Helpline
How We Can Help
Our trained Helpline Response Team provides:
- Emotional support – A safe space to talk and be heard.
- Practical advice & Signposting – on legal rights, housing, and financial support.
- Risk assessments & safety planning – Helping you stay safe and make informed decisions.
- Referrals to specialist services – Connecting you to Independent Domestic Violence Advisors (IDVAs) and other support services.
If we cannot answer your call, please leave a message with your name and a safe contact number or email.
We will call back from a withheld number for your safety.
Who We Support
Our domestic abuse helpline is open to:
- Anyone currently experiencing domestic abuse or domestic violence.
- Survivors of past abuse who need support.
- Professionals seeking guidance for a client.
Next Steps
Our helpline is the first point of contact for accessing specialist domestic abuse services.
If required, we:
- Conduct risk assessments using Domestic Abuse Risk Assessment Tools.
- Provide access into our specialist programmes of support.
- Refer high-risk cases to an Independent Domestic Violence Advisor (IDVA).
- Offer continuity of care while you wait for a frontline worker.
You deserve support. You are not alone. Call us today.